Piwik logo

Managed and full service Piwik analytics hosting

Piwik is the open source alternative to Google Analytics. Piwik offers and easy and intuitive interface with which the website visits can be tracked in real time.

The Managed Piwik experience with SaaS Web

1 free domain

Choose a free domain with one of the following extensions: ch, at, biz, com, de, es, fr, info, net or org. If you like, you can move an existing domain to SaaS Web. Other extensions are optional. This feature is only available for packages XXL and higher (running on an own VM).

1 free SSL certificate

The communication between your computer and the server needs to be encrypted as sensitive/personal data will be transmitted. SaaS Web offers a certificate for one domain (with and without www prefix). On demand, an other type of certificate or existing one that you already own can be set up. This feature is only available for packages XXL and higher (running on an own VM).

Current version preinstalled

SaaS Web uses the newest package available directly from the community. You have all standard functionality at disposal with no constraint. You obtain an admin access and can manipulate Piwik as you wish.

Performance optimisation

In order to process data from high traffic sites with ease, the statistics are cached and displayed with a couple minutes delay. In case your package (own VM) and traffic amount is not too high, we can switch to a real time reporting.

Core, plugins and theme updates

SaaS Web uses monitoring software but also keeps informed via mailing lists, community memberships and personal contacts in order to update the systems and applications on time. Some updates are automatic, others are manual, all manipulation is monitored and safe, so that a broken update can be reverted directly without further consequences.

Free VPN secured admin area

For obvious security reasons, SaaS Web proposes to use a VPN access to manage your website. SaaS Web sets up a single access for free, if you need other accounts, they will be charged. After activation, it will not possible to access the admin backend without the VPN. This is a “natural” way for preventing brute force attacks as the backend is not accessible anymore from the Internet.

Daily full backups of the Piwik application

SaaS Web runs daily full backups of your application known as disaster recovery. In between, during update/upgrade actions, the application might be backuped additionally (in case an update would fail, we can restore the application immediatly).

Intrusion & malware detection

You can’t prevent attacks, you can only protect and defend yourself. SaaS Web does regularly malware checks and uses sevral techniques in order to detect malicious activities at earliest stages (honeypots, blacklists).

Availability & performance monitoring

In order to ensure that the website is running under best conditionsd with best visitor experience, the availability and performance is monitored and the infrastructure will be adapted if necessary.

The advantages with SaaS Web

  • No system administration for you
  • Always up to date
  • Uptime and performance monitoring
  • Premium service:
    quick & efficient
  • Indivdual setups
  • Backup management
  • Enterprise cloud infrastructure
    powered by VMware vSphere
  • TierIV datacenter
    (99,95% guaranteed availability)
  • High bandwidth up to 10 Gbit/s
  • Full redundancy in hardware and Internet connectivity

Detailed information about Piwik

Piwik is the most popular open source software to analyse visitor streams of websites and online stores. The project started many years ago as PHPmyVisits and moved quickly to a popular showcase. The dashboard contains various widgets which can be selected and positioned individually gives you the most important information at a glance. For more detailed reports, there are predefined reports like visitors, referer or conversion reports. It is possbile to create custom reports as well.

Dashboard for multiple websites

Piwik can be used to track an unlimited number of websites. Piwik can track pages on multiple domains and subdomains.

Visitor count, page views

Get a quick overview of the visitor stream on your website or online store.

Entry and exit pages

The entry and exit pages are quite interesting in order to understand the way visitors enter your site and where they leave. On an online store the exit page would be ideally the “thank you for your order page”, so if the exit page is at an earlier stage, you may check your order process if there is not an unexpected obstacle for potential customers.

Visitors by origin

With geolocalisation it is possible to see fro which country or region your visitors are coming from. The localisation is IP based. The IP itself is not reported to the Piwik admin as full address, it is truncated for a privacy purpose.


The conversion rate is particularly interesting for your online store sales report. You can check the ratio of the sales compared to the amount of visitors which gives you an overview of the trend of your sales. For more detailed conversion reports, you can set custom conversion stages, for example, “visitor clicked on order button”, “customer clicked on next after the first checkout step”, etc.

Various plugins

A nice selection of plugins can be found in the Piwik market place. Most of them are available for free. Examples of free plugins are a real time visitor barometer or a bot tracker to list search engine bots on a separate list.

Piwik uses different techniques in order to follow the visitors actions. On one hand, a cookie is used and allows to recognise returning visitors. In case cookies are not set, the IP can be used as an alternative. Piwik supports and respects the “Do Not Track” option of the browsers.


Piwik is known to be the privacy analytics. Two aspects speak for that reputation. The first is that the collected data is stored on private space which is dedicated to yoiu. The data will not be shared with 3rd parties or used to aggregate other services. The second is that the visitor’s IP is truncated. It is not possible to track back the visitor because of his IP. Piwik supports and respects the “Do Not Track” option of the browsers.

Basic data

  • Project start date: 2007
  • Licence: GPL v3
  • Core contributors: about 10
  • Available languages: about 50
  • Current installations: > 1.700.000
  • Technologies: Apache/Nginx, PHP, MySQL
Page impressions
SSL certificate


25,00 € / month

setup fee: 25,00 €

Shared Hosting

up to 3 Projects

45 Thousand Page impressions/month


included (shared certificate)


45,00 € / month

setup fee: 90,00 €

Shared Hosting

up to 10 Projects

100 Thousand Page impressions/month


included (shared certificate)


80,00 € / month

setup fee: 160,00 €

Own VM

no constraint

200 Thousand Page impressions/month




140,00 € / month

setup fee: 280,00 €

Own VM

no constraint

500 Thousand Page impressions/month



Service and comfort

Lean back and let us do the work: we setup your application and operate it for you. You can focus on your core competency.

Custom development

On request, SaaS Web can help you with custom development for your projects. Ruby on Rails, PHP Frameworks such as Symfony2 or Zend belong to our main platforms. For website development, SaaS Web offers custom theme development for TYPO3 or WordPress, but als custom extensions or plugins.